Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Orders are typically processed within 1–3 business days. Standard shipping usually takes an additional 5–7 business days after processing, for an estimated total of 6–10 business days. Delivery times are estimates and may vary by location and supplier. Orders containing products from different suppliers may arrive in separate packages with separate tracking numbers.

Where do you ship?

We currently ship within the United States only. Shipping costs are calculated at checkout based on your order and delivery location. Please see our Shipping Policy for details.

Gifting

Can I send a gift directly to the recipient?

Yes. Enter the recipient’s shipping address at checkout and check that the address is correct before placing your order.

Sizing

How do I choose the right size?

Check the size options and any measurements or sizing guidance provided on the specific product page. Sizing can vary by brand. If you need help before ordering, email info@shoptinytreasures.shop with the product name.

Materials & Product Use

How do I check whether a product is suitable for my child?

Suitability depends on the individual product and your child’s age and needs. Review the product description, age guidance, warnings, and manufacturer’s instructions before purchase and use. Not every product is intended for newborns. If information you need is missing, contact us before ordering.

What materials are used in your products?

Materials vary by product and brand. Refer to the individual product description for material and care information. For questions about a specific item or available manufacturer documentation, email info@shoptinytreasures.shop.

Returns

What is your return policy?

Our Refund Policy describes the 30-day return window, eligibility requirements, non-returnable items, refund timing, and return shipping arrangements. Contact us at info@shoptinytreasures.shop with your order number to initiate a return. For approved returns, we arrange a supplier-provided return shipping label with no label fee. Do not send items back before contacting us; use the approved label and return instructions provided.

What if an item arrives damaged or incorrect?

Contact info@shoptinytreasures.shop with your order number and details of the issue so we can help. For approved returns, we arrange a supplier-provided return shipping label with no label fee. Contact us before sending any items back.

About Tiny Treasures

Who fulfills my order?

Tiny Treasures is a family-owned online shop offering baby and toddler gifts curated from supplier brands. Products are fulfilled by our suppliers, and items from different suppliers may ship separately. For order or product questions, contact Tiny Treasures at info@shoptinytreasures.shop.